Supported index and greeting cards. Clean the paper rollers. The print cartridge fits securely in its cradle. Supported borderless photo paper Photo paper type. The type of labels or paper might be inconsistent with the product settings.

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Insert the paper into the tray, and then gently push the paper into the product until it stops. Align the cartridges Use one of the hpp methods to align the cartridges. If the message on the computer indicates a specific cartridge, that is the problem cartridge. Verify that the correct cartridge is being used for the printer.

Clear the jam Follow these steps to clear a paper jam.

The Power light blinks Cause. If one of these solutions resolves jp issue, you do not need to continue troubleshooting. An example of such a message is shown below:. Supported borderless photo paper Photo paper type. The Printer Toolbox opens.

HP Deskjet D, D, and D Printer Series – Blinking Power Light | HP® Customer Support

Follow these steps in the order presented to resolve the issue. Reach inside through the front of the product, and then manually move the carriage.


The product prints a test page, aligns the print cartridges, and cesktop the deaktop. Jay Geater is the President and CEO of Solvusoft Corporation, a global software company focused on providing innovative utility software.

If this solution resolved the issuethere is no need to continue troubleshooting. This tool will download and update the correct HP Deskjet D driver versions automatically, protecting you against installing the wrong Deskjet D drivers.

Click Printersand then right-click the icon for your product. If the printer light continues to blink, replace the print cartridge or cartridges one at a time.

Please try again shortly. Load paper and deskyop the paper width guide. If you did not install the HP software or no error message displays on the computer, continue to the solutions to solve your issue.

How does HP install software and gather data? If print cartridges have been installed, verify the plastic tape covering the ink nozzles has been removed. Color resolution – plain paper. Either let the cartridge sit for 10 minutes to allow the cleaned area to dry, or use a new swab to dry it. Press the Deesktop button to turn the product on. Ink nozzles and copper contacts on the cartridge.


Microsoft Internet Explorer 6 or higher. Use bottled or filtered water if distilled water is not available.

Gently push the carriage to the left and then to the right. Solvusoft’s close relationship with Microsoft as a Gold Deskktop Partner enables us to provide best-in-class software solutions that are optimized for performance on Windows operating systems.

Remove the rear access door. Insert the print cartridge into the cradle at a slight upward angle until a resistance is fallen.

HP DeskJet D1300 series

Raise and lower the cover on the product four times while holding the Power button. Color resolution – photo paper. The cartridges might need to be reseated in the carriage, or the protective tape on the cartridges might not have been removed.

Is my Windows version bit or bit?