See details for description of any imperfections. Thanks for marking this as the answer. Press the Power button to start the computer, then press the F2 key and select System Information from the listing. Biometrics means measurement of biological identity markers. Update the device driver The fingerprint reader hardware requires a device driver to allow software to control it. Try installing the security tools in clean boot and check if it helps How to troubleshoot a problem by performing a clean boot in Windows http: Click Start , type device in the search field, and then select Device Manager from the search results list.

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fingerprint reader in my hp compaq nc6400 – program incompatible

If the installed driver is the same version, right-click the device driver, and then select Update driver software to refresh the driver. SimplePass application software for 32 bit and 64 bit Windows 7. The HP Compaq nc Laptop is a specialized business laptop that comes with advanced security features including a biometrics fingerprint reader. Digital Persona Fingerprint Reader.

how to use my fingerprint reader ON my nc compaq? – HP Support Community –

RickKatch Created on April 7, If the BIOS available on the web site is a later version, download and np it. If there is a Biometric entry, then Windows supports the device. I would suggest you to download the driver from the link provided below and install in windows compatibility mode and check if it works: Select the operating system senaor on the computer, scroll down, and then expand Drivers – Keyboard, Mouse and Input Devices. Find new device drivers if you changed operating systems.


If not, enter the Windows user name of the person whose fingerprint needs to be set up. Update the fingerprint reader software.

I have the same question 6. John Rubdy Replied on April 8, Nc6040 not forget to reset the computer to start as usual once you find the culprit.

The fingerprint sensor driver is listed.

Digital Persona application software for 64 bit Vista and Windows 7. Clean the fingerprint reader You should periodically clean the fingerprint reader sensor to remove dirt and oil. HP Fingerprint Reader Software. Copaq try again shortly. This site in other languages x.

Do not use a paper towel because the paper may scratch the surface of the sensor. The fingerprint device driver and the access manager for the original configuration of your computer are available on the HP support web site.

How to Set Up the Biometrics Fingerprint Reader on an HP Compaq NC6400 Laptop

Before using the fingerprint reader, be sure that your fingers are clean. All inquires will be answered within 24 hours. See your browser’s documentation for specific instructions. How satisfied are you with this reply? Laptop Palmrest Housing for Compaq.

New Drivers  CANON SX150 IS DRIVER

Select the current operating systemand then scroll down to Software – Securityand expand the list. The item may be missing the original packaging such as the cn6400 box or bag or tags or in the original packaging but not sealed. Enable biometric support Some types of BIOS allow you to enable or disable individual hardware components. Click on a different finger on the screen to register it. Select the operating system currently on comlaq computer, scroll down, and then expand BIOS.

Update the device driver The fingerprint reader hardware requires a device driver to allow software to control it.

This indicates that Windows supports the device, in this case the fingerprint reader. Europe, Middle East, Africa. You will have to locate and purchase a third party security program.